The SERVPRO Fire Damage Process

10/15/2019 (Permalink)

No Fire Damage is too much for SERVPRO of Loudoun County to restore, call 24/7 at (703)450-4504!

ONE HOUR: Within one hour from notice of loss, a SERVPRO of Loudoun County Professional will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS: Within four hours of loss notification, a SERVPRO of Loudoun County Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION: A trained, uniformed and equipped SERVPRO of Loudoun County Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager. PRETESTING: A SERVPRO of Loudoun County Professional will begin pretesting for restorability, working from the source of the damage outward.

CLEANING, RESTORATION & DEODORIZATION: SERVPRO Of Loudoun County Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.